Professional Certificate in
Food and Beverage Operations

Here's the BIG Picture

Imagine walking into a bustling café, the aroma of freshly brewed coffee in the air, and the hum of customers enjoying perfectly crafted meals and drinks. Behind the scenes, it’s more than just serving food, it’s about creating experiences. From the precision of a skilled barista crafting the perfect cup, to the careful choreography of a well-run restaurant, food and beverage operations is where hospitality meets art.

This is the heart of the Reliance Professional Certificate in Food & Beverage Operations, a programme designed to take you on a journey through the dynamic world of F&B.

You'll master the art of being a Barista and Beverage Specialist, learning techniques for brewing coffee, creating artisanal beverages, and understanding taste and presentation. You’ll explore Restaurant Service, discovering how to deliver exceptional customer experiences, manage restaurants, plan menus, and ensure every detail is perfect. Finally, with Food Entrepreneurship, you’ll learn to turn your passion into a thriving business, covering everything from concept development to running your own café or restaurant.

Upon completion, you’ll have the skills and confidence to lead, whether as a barista, restaurant manager, or F&B entrepreneur. The Reliance Professional Certificate in Food & Beverage Operations is your path to success in this vibrant industry.

With this Course, You Will:

• Identify and categorise beverages, including their preparation, service methods, and bar measures.
• Master techniques for cocktails and mocktails, understand wines, spirits, and liqueurs, and prepare and serve a variety of beverages with a focus on quality and customer satisfaction.
• Differentiate between restaurant services and their requirements, perform mise en place tasks such as polishing cutlery and folding napkins, manage table setting and guest interactions professionally, and demonstrate service skills including taking orders, serving, and clearing tables.
• Develop a comprehensive business plan for a food and beverage enterprise, including menu design, marketing strategies, financial management, and compliance with safety standards.
• Deliver exceptional customer service, manage operations efficiently, and integrate sustainability and ethical practices for long-term success.