Certificate in
Restaurant
Operations
N/1013/3/0017(PA18758)01/31
Graduate with
Dual Credentials
from Malaysia & Singapore
Earn an internationally recognised Certificate in Restaurant Operations from Reliance College and a Diploma in Digital Marketing by Acetek College, Singapore.
Awarded by: Reliance College & Acetek College
Duration: 18 months
Pathway: Bachelor
Study mode: Full Time (Work-Based Learning)
Intakes: February, May & September
Assessments: Practical, Coursework, Exams & Industry Report
Your Singapore Gateway to Digital-Ready Restaurant Careers
Gain a competitive edge in today’s technology-driven hospitality industry with a dual qualification, including the Diploma in Digital Marketing awarded by Acetek College, Singapore — a forward-looking institution specialising in industry-relevant digital and business education.
Digital Marketing
Advantage
Through the Acetek Diploma in Digital Marketing, students develop essential digital capabilities such as social media marketing, content creation, online promotions, and basic analytics—skills increasingly demanded by modern restaurant and foodservice operators.
Applied, Career-
Oriented Learning
Acetek’s curriculum is designed around practical application and employability, ensuring students graduate with digital skills that can be immediately applied to restaurant operations, brand building, and customer engagement.
Dual Award,
Global Relevance
By combining hands-on restaurant operations training at Reliance College with a Singapore-awarded Digital Marketing Diploma, the CRO programme produces graduates who are operationally competent, digitally confident, and globally relevant—well positioned for employment, career progression, and future academic advancement.
The Reliance College Advantage
Discover what sets our Certificate in Restaurant Operations apart.
Taught by Award-Winning Chefs from the Industry
Learn from experienced chefs who have worked in top hotels and restaurants. Our chefs bring real-world insights into the kitchen, ensuring you’re job-ready from day one.
Globally Recognised & Industry-Ready
Boost your certificate with microcredentials from the world’s best universities and industry giants at no extra cost.
Work-Based Learning with Global Brands
Gain industry experience through structured work-based learning with globally recognised hospitality and restaurant brands in Malaysia, aligned to international standards.
Restaurant Operations with a Digital Edge
Practical training in service, kitchen, and restaurant operations, enhanced with digital marketing skills for today’s competitive hospitality landscape.
Experiential Learning
That Extends into the Workplace
Learn through structured, hands-on training in service and kitchen environments, supported by industry-led workshops and real Work-Based Learning placements. From on-campus simulations to live restaurant operations, students learn by doing, performing, and applying skills in real hospitality settings.
Course Modules
Year 1
- Introduction to Hospitality and Tourism Industry (Yonsei University)
- Introduction to Restaurant Operations and Systems
- Fundamentals of Digital Marketing and Strategy
- Basic F&B Service Skills (The State University of New York)
- Food Safety and Sanitation
- Basic Culinary Skills (The Hong Kong University of Science and Technology)
- Barista Essentials (University of California, Davis)
- Basic Baking and Pastry Skills
- Kitchen Operation
- Digital Marketing Techniques and Analytics
- Mainstream English 1 (Rice University)
- Food and Beverage Operation 1 (WBL)
- Food and Beverage Operation 2 (WBL)
Year 2
- Commercial Food Production (WBL)
- Asian Cuisine (WBL)
MPU Modules
- Appreciation of Ethics and Civilisation
- Malay Communication 1 (International Students)
- National Language (A) or New Venture Creation
- Community Service
Industry-Embedded Career Pathways
Step into real restaurant environments, build professional networks with globally recognised brands in Malaysia, and graduate with the confidence to perform from day one in the hospitality industry.
Our students become part of a growing professional network of restaurant and hospitality practitioners, progressing into supervisory, operational, and management roles within established local and international foodservice brands.
The Fastest & Smartest Way
to a Restaurant Operations Career
-
1 Start Here
- SPM
- O-Level
- Other equivalent qualification
-
2 Pre-U Certificate
Certificate in Restaurant Operations, Reliance College
-
3 Undergraduate
- BA in Culinary Arts 3+0, Reliance College and BHMS, Switzerland
- UK Transfer Degree Programme (Media & Communication), IACT College
- BComm (Hons) Branding & Digital Marketing, Veritas University College
- Bachelor of Business Administration (Hons), Veritas University College
-
4 Postgraduate & Professional
MBA, Veritas University College
- Digital Transformation
- Digital Marketing
- Corporate Law
- Entrepreneurship & Digital Business
-
Kick Start
Your F&B and
Business Career
Career Opportunities
With structured work-based learning, industry-relevant training, and guaranteed job placement via www.hoteljobs.my, the Certificate in Restaurant Operations prepares you for practical, in-demand roles across restaurants, cafés, hotels, and foodservice operations—locally and with globally recognised brands.
Restaurant Service Executive
Deliver quality customer service, manage table service, and support daily front-of-house operations.
F&B Service Supervisor
Coordinate service teams, oversee service standards, and ensure smooth restaurant operations during service hours.
Restaurant Supervisor / Assistant Manager
Support outlet management in staff coordination, service delivery, inventory control, and customer experience.
Barista / Beverage Specialist
Prepare and serve coffee and beverages while maintaining quality, consistency, and service efficiency.
Kitchen Operations Assistant
Support kitchen workflows, food preparation processes, hygiene standards, and production efficiency.
Restaurant Operations Executive
Assist in managing end-to-end restaurant operations, including service systems, compliance, and workflow coordination.
Digital Marketing & Promotions Executive (F&B)
Manage social media content, digital promotions, and online engagement for restaurants and foodservice brands.
Foodservice Entrepreneur
Start or support a café, food outlet, cloud kitchen, or small F&B business with strong operational and digital foundations.
About the Course
How Do I Get In?
International applicants must meet either one of the following English requirements: IELTS 4.0 or equivalent, O-Level English credit, English-medium education, or pass the Reliance English Placement Test.
What Will I Get?
Programme Fees
Malaysian Students Fee
(1 Year)
0% Interest Instalment Payment Plans and
Bank Education Loans Available
*Terms & Conditions Apply
International Students Fee
*Terms & Conditions Apply
*With effect from 1 September 2025, a 6% Service Tax (SST) will be imposed on tuition and education-related fees for international students.
Examination Structure
The assessment structure comprises the following components:
Exemption & Programme Pathways
Financial Support
Find out about scholarships, EPF withdrawals, EZ payment plans and 0% instalment plans and how you can apply.
Find out moreFAQs
about the Certificate in Restaurant Operations
What careers can I pursue after completing the Certificate in Restaurant Operations?
You can pursue a range of entry-level and supervisory roles within the restaurant and foodservice industry, including:
- Restaurant Service Executive or Crew Leader
- F&B Service Supervisor
- Restaurant Supervisor or Assistant Manager
- Barista or Beverage Specialist
- Kitchen Operations Assistant
- Restaurant Operations Executive
- Digital Marketing & Promotions Executive (F&B)
- Foodservice Entrepreneur or Café Operator
The skills developed in this programme prepare you for practical, customer-facing, and operational roles across restaurants, cafés, hotels, and foodservice businesses, while also providing clear pathways for career progression and further studies in hospitality, culinary, or business-related fields.
Will I get practical, hands-on training?
Yes. The programme is designed around hands-on learning, combining on-campus practical training with structured work-based learning in real restaurant and foodservice environments.
Is this a work-based learning programme?
Yes. The Certificate in Restaurant Operations follows a Work-Based Learning (WBL) structure, consisting of on-campus learning followed by supervised industry placement aligned to programme learning outcomes.
Where will my work-based learning placement be?
Placements are with globally recognised restaurant, café, hotel, and foodservice brands operating in Malaysia, offering exposure to international service and operational standards.
Will I receive job placement support after graduation?
Yes. Graduates benefit from guaranteed job placement support via www.hoteljobs.my, providing access to a wide network of hospitality and foodservice employers.
What makes this programme different from other restaurant courses?
This programme combines restaurant operations training, work-based learning, and a dual award Diploma in Digital Marketing from Acetek College, Singapore, giving graduates both operational and digital business skills.
Do I learn digital or business skills in this programme?
Yes. In addition to restaurant operations, students develop digital marketing skills such as social media management, online promotions, and customer engagement—essential for today’s foodservice industry.
Can I continue my studies after completing this certificate?
Yes. Graduates may progress to Diploma programmes in Hospitality, Culinary Arts, Tourism, or related fields. With the Acetek Diploma in Digital Marketing, students may also progress to Bachelor’s degrees in Marketing, Business Administration, or related disciplines, subject to entry requirements.
Is this programme suitable for school leavers?
Yes. The programme is designed for school leavers and early-career individuals seeking a practical, industry-focused pathway into the restaurant and foodservice sector.
Is the programme recognised by the industry?
Yes. The curriculum is industry-aligned and supported by work-based learning placements, ensuring graduates meet real operational expectations of the hospitality and restaurant sector.
How long is the programme?
The programme duration is 18 months, comprising 9 months of on-campus learning followed by 9 months of work-based learning in industry.